Conflict Management
When conflict is not carefully managed, it can harm relationships and stifle the development of new ideas. However, as teams learn to actively engage in healthy, constructive conflict with one another, they become more creative, engaged and resilient.
With conflict management training, any team can harness the power of conflict to drive progress. The goal isn’t to avoid conflict, but to use it to generate fresh ideas, meaningful debate, and informed, democratic decisions. Healthy conflict is one of the most basic & most necessary elements of a productive team, paving the way for other, more advanced elements.
Conflict & Commitment
Lencioni's Five Behaviors pyramid shows that must engage in healthy conflict with one another before they can become fully committed. This is because it is difficult to buy into a decision if you do not feel like your voice was heard in the decision-making process.
However, once a team learns to openly discuss ideas without the fear of upsetting one another, their decision-making process becomes open to all contributions and their decisions will be supported by everyone. Once a team reaches this point, they can progress higher and higher up the pyramid, and achieve greater results.